p999p Privacy Policy – How We Protect Your Personal Data

1Introduction

This Privacy Policy ("Policy") describes how p999p ("we", "us", "our") collects, uses, stores and shares personal information about users ("you") of the p999p platform, including the website at p999p.app and the Android application.

By registering an account on p999p, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this Policy, you should not create an account or use the platform.

2Data We Collect

p999p collects personal data through multiple touchpoints during your use of the platform. The categories of data we collect are described below.

Registration Data

When you create a p999p account we ask for information including your full name, date of birth, email address, mobile number and a chosen username and password. This information is required to open and manage your account.

Identity Verification Data

To comply with verification requirements and to process withdrawal requests, we may ask you to provide a copy of a government-issued identity document (such as a CNIC or passport) and proof of your payment method. This data is collected and processed only for verification purposes.

Transaction Data

We record all financial transactions associated with your account including PKR deposits, withdrawals, bets placed, game results, bonus credits and any adjustments. This data is used to manage your account balance and to resolve disputes.

Device and Usage Data

When you use the p999p website or Android app, we automatically collect technical data including your IP address, device type and model, operating system version, browser type, session duration, pages visited and features used. This data helps us optimise the platform for the devices and connections our Pakistan players actually use.

Communication Data

If you contact p999p support, we retain records of those communications including the content of messages and the nature of the issue raised, for quality assurance and dispute resolution purposes.

3How We Use Your Data

p999p uses personal data only for purposes that are necessary and proportionate to delivering the platform to you. The main purposes are:

• Account management: Setting up and maintaining your p999p account, processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and other supported methods, crediting bonuses and managing your single PKR wallet.
• Identity and fraud verification: Verifying your identity before processing withdrawal requests, detecting suspicious or fraudulent activity, and preventing the creation of duplicate accounts.
• Platform improvement: Analysing aggregated, anonymised usage data to identify which games, features and payment flows perform well and where the platform can be improved for Pakistan players.
• Customer support: Using your account information and communication history to respond to support queries and resolve disputes fairly.
• Marketing communications: Sending you information about promotions, bonuses and platform updates by email or push notification, where you have not opted out of such communications.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gaming behaviour and to apply responsible gaming tools where appropriate.

4Data Sharing

p999p does not sell personal data to any third party. We share data only in the circumstances described below, and only to the extent necessary for the stated purpose.

Payment Processors

To process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and card networks, we pass the minimum necessary transaction data to the relevant payment processor. These processors operate under their own privacy policies and are bound by applicable data protection obligations.

Identity Verification Partners

Where identity verification is required before a withdrawal is released, document and identity data may be shared with a third-party verification service that specialises in identity checks. Verification partners process data only for the purpose of confirming your identity.

Technology and Hosting Providers

p999p uses third-party providers for platform hosting, game delivery and communications infrastructure. These providers process data on our behalf under strict contractual data processing agreements and are not permitted to use your data for their own purposes.

Legal Obligations

If p999p is required by law or a valid legal process to disclose personal data, we will do so. We will endeavour to notify you if legally permitted to do so before complying with any such request.

5Cookies & Tracking Technologies

p999p uses cookies and similar technologies to operate the website and app, maintain your logged-in session, remember your preferences, and collect usage analytics.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These keep you logged in, maintain your session state and enable the PKR wallet and game loading. Cannot be disabled without breaking the platform.
• Analytics cookies: Used to understand how players use p999p – which game sections are visited most, how long sessions last, and where players encounter friction. Data is aggregated and anonymised.
• Preference cookies: Store your settings such as language preference, dark mode selection and notification choices so they persist across sessions.

Most browsers allow you to control cookie settings. Disabling cookies beyond essential types may affect the functionality of the p999p platform.

6Data Security

p999p applies technical and organisational security measures to protect your personal data against unauthorised access, disclosure, loss or alteration.

• All data transmission between your device and p999p uses SSL/TLS encryption.
• Account passwords are stored using one-way cryptographic hashing – p999p staff cannot read your password.
• Access to personal data within p999p systems is restricted to staff who require it to perform their role.
• Systems are monitored for unusual access patterns and potential security incidents.
• The p999p Android app communicates with servers over encrypted connections only.

No security system is infallible. In the unlikely event of a data breach that affects your personal information, we will notify you in accordance with applicable obligations. If you believe your account has been accessed without your permission, contact p999p support immediately and change your password.

7Data Retention

p999p retains personal data for as long as your account is active and for a period afterwards as required by our operational and legal obligations. The general retention principles we follow are:

• Account registration and identity data is retained for the duration of the account and for a period after closure to comply with anti-fraud and record-keeping requirements.
• Transaction data is retained for the period required to resolve potential disputes and to meet financial record-keeping obligations.
• Support communication records are retained for a reasonable period to allow for follow-up queries and dispute resolution.
• Device and usage data is typically retained in anonymised or aggregated form after your account is closed.

When personal data is no longer required under these retention periods, it is securely deleted or anonymised.

8Your Rights Over Your Data

You have the following rights in relation to the personal data p999p holds about you:

• Access: You may request a copy of the personal data we hold about you.
• Correction: If any personal data we hold is inaccurate or out of date, you may ask us to correct it. You can update basic contact details directly through account settings.
• Deletion: You may request that we delete your personal data. We will action deletion requests subject to any legal or operational retention requirements that prevent immediate deletion.
• Restriction: In certain circumstances you may ask us to restrict the processing of your data while a dispute or correction request is being resolved.
• Objection to marketing: You may opt out of marketing and promotional communications at any time via account settings. Transactional messages related to your account cannot be disabled as they are necessary for account operation.

To exercise any of these rights, contact p999p support through the contact details available within the platform. We will respond to data rights requests within a reasonable timeframe.

9Children's Privacy

p999p is intended for adults only. We do not knowingly collect personal data from anyone under the age of 18. Registration requires users to confirm that they are 18 or older, and p999p performs age verification checks on accounts.

If we become aware that a person under 18 has registered an account and provided personal data, we will close the account and delete the associated personal data promptly. If you believe a minor has created a p999p account, please notify us via the support contact details on the platform.

10Policy Updates

p999p may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in the services we use, or to respond to legal or regulatory developments. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that affect how your personal data is used, we will notify registered players by email or via an in-platform notification before the change takes effect. Your continued use of p999p after a Policy update constitutes acceptance of the revised Policy.

We encourage you to review this page periodically. If you have questions about any changes, contact p999p support.

11Contact & Data Enquiries

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how p999p has handled your personal information, you can reach our support team through the contact details available within the platform.

For data rights requests specifically – access, correction or deletion – please include your registered email address and a description of your request in your message so we can process it accurately.

This Privacy Policy was last reviewed and updated in June 2026. It applies to the p999p platform at p999p.app and the p999p Android application.